Terms & Conditions 

By booking our Daycare or Home Boarding services you agree to our Terms & Conditions

The Six Steps to a Confirmed Booking

You understand that a booking is only confirmed when the following have been completed. 

1.  You have successfully completed a Meet & Greet session. (Dogs)

2.  You have provided us with an up to date vaccination card for our records. 

3.  You have read our Terms & Conditions and signed the electronic contract.

4.  Your dog has completed a Trial Night, which was successful*.

5.  50% non-refundable deposit has been paid to Paw Seasons.

6.  You have Checked In and Checked Out on our website.

To comply with our license conditions you agree that:

• You have regularly treated your dog/small furry for parasites such as fleas and worms.

• Your dog/small furry is friendly and well socialised and does not show any sign of aggression.

• You have provided an emergency contact who would be able to take your dog to a vets, or remove from our home if necessary during their stay with us.

• You will comply with your scheduled Check In and Check Out time. This must be adhered to so we ensure our ratios are kept to under our license. You agree if you are later than 10 minutes to collect your dog, you will pay a late collection fee of £20.

• You have completed and signed our contract.

• Full payment is received before our services commence.

To comply with our restrictions you agree that your dog does not;

• Show signs of separation anxiety or excessive barking.

• Require a specialist diet that could result in becoming unwell if eating other dog food/treats.

• Have any health issues that require medication or treatment.

• Have a Flat Face (French Bulldog, Pug, English Bulldog etc).

• Have Testicles - Male.

• Due to have a season whilst boarding - Female. (If your female is not neutered and comes into season whilst boarding with us an emergency contact would be required to collect them immediately. Please note there would be no refund offered in this instance).

*Suitability of your dogs behavior and energy levels will be assessed initially during the meet & greet session. You will also be required to complete a trial night as soon as possible after the meet and greet session to enable us to fully assess suitability. If the trial night is not successful your dog will not be able to utilise our daycare or home boarding facilities. 

If your dog displays any behaviours that are unacceptable such as aggression, excessive urination indoors or excessive separation anxiety; your emergency contact will be asked to collect your dog to ensure safety of your dog and ours. Please not there will not be a refund provided back.